FAQ

Frequently Asked Questions

1. What is your minimum order?

2. How do i get a quote?

3. How do I place an order and what types of files do you accept?

4. What is the minimum and maximum sizes?

5. How can i choose the colour?

1. What is your minimum order?

Woven Labels - 150 pcs
Swing Tags - 500 pcs
Swing Clips - 1000 pcs
Printed Labels - 500 pcs
Stickers - 500 (A4 sheets)
Woven Patches - 500 pcs
Specialty Tags - 1000 pcs
Other - Email Us

2. How do i get a quote?

Please see the below " Contact us " and fill out the form where possible, we shall get back to you within 24 hours. ( Mon - Fri )

3. How do I place an order and what types of files do you accept?

Simply email us your finished designs / artworks with the final sizes and quantities to team@retailpak.com.au

Preferred file types that we accept: .pdf / .eps / .ai (please ensure all fonts and outlined and in vector format)

Image files ( .jpeg / .gif / .tiff / .png ) resolution have to be at least 300 dpi (recommended 1000 dpi) 

4. What is the minimum and maximum sizes?

Standard Woven Label sizes (not exceeding 4 cm X 7 cm), extra cost will be incurred for bigger sizes.
Standard Swing Tag sizes (not exceeding 10 cm X 10 cm), extra cost will be incurred for bigger sizes.

There is actually no set guidelines for the sizes, as soon as we receive your design / artwork with your ideal sizes. We shall be able to guide you through it.

5. How can i choose the colour?

Majority of our products we are able to match the colours provided within your artwork. We typically will use Pantone colour codes to match our print / woven threads. 

Simply email us your finished artworks with the final sizes to team@retailpak.com.au